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Just Lashes Team Leader/Manager

Full time - Various Locations Sydney, Central Coast, Newcastle, Melbourne

Just Lashes is a leader in the Eyelash Extension industry with seven salons across NSW and VIC. We are expanding rapidly and are seeking our next generation of salon leaders.


If you love being part of a team, motivated by achievement; and value and respect customer service delivery; you may be the person we are looking for.


Lash Experience

Our salon leaders take a dual role, depending on the needs of the location either as a Lash Specialist or the Lash Bar Rep.

If you would like to apply for a Lash Specialist/Team Leader position:

- A minimum of 2 years lashing experience and be able to demonstrate practical and theoretical skills 


- Be prepared to under-go a training program with our preferred provider, as a pre-requisite for this role


Note: You do not require to have qualifications in beauty therapy, however you must demonstrate an enthusiastic interest in beauty and prior management experience is an advantage.


Personal Skills


- Leadership skills and qualities


- Driven by desire of working with people, policies and procedures


- Organised and efficient to ensure operations run smoothly.


- Is proud of and Inspires others to deliver an exceptional customer experience at every interaction


- Motivated and driven to achieve key performance business outcomes.


- Responsible for maintaining professional and health and safety working environment for   customers and staff


- Solution focussed, creative and innovative and embraces change


- Is a loyal, honest and respectful person



Selection Criteria


- Previous experience in managing customer service and retail in a salon facility preferred 


- Ability to manage store operations independently.


- Train and mentor staff to deliver services in line with policies and procedures


- Achieve a high level of customer satisfaction through excellent interpersonal, written, and verbal communication skills.


- Demonstrate excellent conflict resolution and mediation skills.


- Be a proactive and independent thinker and decision-maker to achieve individual and team business outcomes .


- Support staff to embrace changing environments 


- Experience with Microsoft Word, Excel (or equivalent) and/or salon software preferred


- Work location may vary between our other Just Lashes locations


- Some travel may be required


- Career progression opportunities available 

Application procedure


- Submit a cover letter letting us know more about you and what you would bring to the position


- Address the selection criteria above 


- Provide a copy of your resume

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