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Refund Policy

Please choose carefully, as we do not refund for change of mind.

We don’t offer refunds, credits or repairs if:

  • changed your mind, found them cheaper elsewhere, decided you didn’t like them

  • no longer have use for them

  • mis-use, such as improper preparation or aftercare

  • made aware of faults prior to or during application, such as gaps in natural lash line and other contra-indications

  • experience an allergic reaction, irritation or side effect. We will assist you with technical support, remove your lashes free of charge and we always recommend seeking medical advice

  • if you insist on or wish to proceed with a treatment, style, design against our recommendation or professional opinion

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