Eyelash Extension Help

Allergies, Reactions & Side-Effects

While all of our products are superior and safe to use, as with most things that are applied to the body, there is always a risk of a reaction and you may not become aware that you are sensitive to the ingredients until after you have the treatment. While rare, there are a variety of reactions and irritations that can occur, even with the most experienced and trained specialists and most will be apparent within the first 24 hours.

The most common side effect is watering eyes and slight irritation or redness in the eye from the under eye gel pad – this can be dramatically reduced with Visine Eye drops or disappears within hours anyway.

A small percentage of us have eyes that may be too sensitive for the adhesive, under eye pad or medical tape, and other types of reactions or side-effects can occur. While the chance of a reaction is generally less than 5% - should this occur, we recommend a removal and to seek advice from a medical professional or ophthalmologist.

If you know you suffer allergies or sensitivities and are worried, our best advice is to not proceed with eyelash extensions.

It is also important to keep your lashes clean and hygienic to avoid irritations developing.

We welcome a patch test 24 hours prior to your appointment, however reactions and allergies can occur at any time at any appointment so this isn't necessarily going to give you a true indication of what to expect at all your appointments.

Just Lashes ask you to complete a consent and waiver form at your first appointment with us so its important to understand that you are proceeding with your treatments at your own risk. We have a wealth of knowledge and experience at dealing with all types of reactions so should this happen to you, please contact us so we can provide more information. If in doubt, we always recommend a visit to your ophthalmologist.

Is it an Allergy or Irritation?

It is important to distinguish between a true allergy and an irritation. A true allergy is where your body produces histamine and can occur at any time, even if you have been getting eyelash extensions done for years. It typically manifests as itchy, red and swollen and is due to the mucus membrane of the eye reacting with the ingredients in the bonding agent. The main ingredient used in eyelash extension adhesives is cyanoacrylate and ours is latex free. Although formaldehyde isn’t an ingredient used, tests have shown that small traces of formaldehyde can be found (generally so small results are deemed negligible) due to a chemical reaction that occurs after packaging.

What to do if you think you may be having an allergic reaction

It is recommended you return to Just Lashes for a removal of your eyelash extensions. Using camomile and over the counter ointments/eydrops such as cortisone cream may help relieve symptoms and it can take 3-5 days to settle.

There are quite a few other reactions, side effects and contra-indications that can occur even with the most experienced specialists, but especially if they are not properly trained. It is important to understand that training and quality is everything, they are your eyes - don't risk it.

Always feel free to refer to our Solutions Guide or contact our HELP DESK for support if you are not sure.

Important Note: Just Lashes are not medical professionals and this information is a guide only based on our research and experience. In all instances, we recommend seeking advice from a medical professional.